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Is this your first time here?

To login for the first time, please use your Employee ID as your username and password. You can find this card with your ID Badge.

Sample Direct Access Card

Click here for our technical requirements

Changing Password

Once you login, the system will then instruct you to change your password.  

Your password must be:

8 characters in length and contain at least: 

  • a minimum of 1 lower case letter [a-z] and
  • a minimum of 1 upper case letter [A-Z] and
  • a minimum of 1 numeric character [0-9] and
  • a minimum of 1 special character: ~`!@#$%^&*()-_+={}[]|\;:"<>,./?

Need Assistance?

If you forget your password, please click on the "Forgotten your username or password?" link. This will ask you for your Employee ID or your work email address. Please then check your email for instructions on how to change your password.

Still Can't Login?

Contact the EOL helpdesk at eolhelp@erlanger.org or you can call 423-778-8324.

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